Released on = August 17, 2006, 7:13 am

Press Release Author = Xenogenix Ltd

Industry = Small Business

Press Release Summary = This original research looks at the latest trends in
Performance Management in the UK; the drivers for change across industry sectors;
the prerequisites for successfully implementing new ways of working; the critical
success factors for better performance.

Press Release Body = This original research looks at the latest trends in
Performance Management in the UK; the drivers for change across industry sectors;
the prerequisites for successfully implementing new ways of working; the critical
success factors for better performance.

Organisations that manage performance well, ensure that people, processes and
systems are optimised to do work that adds value at least cost. They manage change
as efficiently as their core processes and quickly get people to adopt new ways of
working.

Information that can help management teams to eliminate wasted work and drive down
the cost of adding value, is widely available. If the knowledge is available, and
the benefits are self evident why do many mid sized organisations struggle to
execute effective performance management systematically? This is known as the
Knowing-Doing Gap.

The purpose of this research was to understand how organisations are approaching the
performance management challenge and what the reasons are for the Knowing-Doing Gap
in performance management.

Some Key findings:

- The majority of respondents expect to execute more than 5 change initiatives a year.
- The strategic drivers for change vary according to the market forces in each
sector. Overall, improved customer retention by is the most important driver to
change and operational improvement.
- 88% said they expect their initiatives to have a moderate or substantial impact
across functions
- Most organisations struggle to deliver change projects to plan.
- Companies see effective training of staff as the No 1 critical competency required
to rapidly change to new ways of working.
- The ability to listen to staff and communicate the changes well, ranks Number 2.
- The majority of organisations acknowledge that they are not so successful at
getting the people who do the work to suggest and make improvements to new working
practice.

A FREE copy of the report is available at:
http://www.xenogenix.co.uk/performance/

Xenogenix is a specialist provider of Performance Management solutions and services
to organisations in the Telecommunications, IT and Technology, Motoring Services,
Financial Services, Higher Education and Health sectors.

Web Site = http://www.xenogenix.co.uk/performance/

Contact Details = Adrian Bold
Little Marley
Marley Common, Haslemere , GU27 3PU
$$country

+44-1428-641679
adrian.bold@xenogenix.co.uk
http://www.xenogenix.co.uk/performance/